TERMS AND CONDITIONS

We care about providing you with the full details of the contract being entered into between you "The Customer" and us, P.A.S.S. Soccer "The Company". We have endeavoured to ensure that all our terms of business are fair and are designed to offer protection to both parties should the need to refer to them arise. All customers are informed of our terms & conditions which are readily available on the internet or from our head office. All customers are deemed to have read them before requesting our services or products.

Cancellation and refund policy
In accordance with the consumer protection (distance selling) regulations 2000, where a program/course is booked without face to face contact, a customer may cancel a contract up until the expiry of a period of seven working days beginning with the day after the day on which the contract is concluded. These regulations will only apply if you book a course by telephone, post or electronically using the Internet. They will not apply if you visit a training centre in person to book a course. This period of consumer protection will be known as the cooling off period. Cancellations must be received in writing with proof of delivery (registered post) to our office within seven days. In accordance with the consumer protection (distance selling)(Amendment) Regulations 2005 if the performance of the contract has begun with the consumer's agreement within the cooling off period described (above) the right to cancel ends within the cooling off period. For clarity this means if the course training materials are sent to him immediately after booking the course and use is made of them, the right to cancel ends at that point. The company reserves the right to make a refund in any other exceptional circumstance as it sees appropriate. This term is intended to cover unusual compassionate situations. In certain circumstances the company may also allow a customer to transfer any outstanding training to another person. A refund is not considered as authorised until the company has confirmed in writing that a customer is entitled to it. Under some circumstances a credit note will be issued to be spent on any P.A.S.S. product or service and are valid for 6 months from date of issue. Refunds cannot be made (unless agreed) due to illness or injury. P.A.S.S. branded training footballs will be exchanged if its deemed a manufacturer fault.

Complaints
Should there be a complaint by the customer for whatever reason it will be the responsibility of Lee Honeywood to deal with that complaint fairly on behalf of the customer provided it has been sent by recorded delivery within seven days of the event that led to the complaint. Our target is to reply to any complaint within 14 days of receiving it.

Website use
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these terms and conditions, please do not use our web site. The use of this web site is subject to the following terms of use: The content of the pages of this web site is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this web site for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this web site meet your specific requirements. This web site contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the web site. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Website images
In accordance with FA guidelines P.A.S.S takes extreme care to follow procedure set by the FA regarding images of minor children. Under no circumstances should any image be downloaded. In certain cases the downloading IP address may be captured and passed onto the appropriate authorities. Children’s full names are never posted along with their image in accordance with FA child protection law. A child’s full name may be given without a accomplishing image. Every effort has been made to secure parental permission for the publication of children’s photographs. If you are a subject in any photograph(s) on this web site and you do not want you or your child’s image to be published email P.A.S.S. The publisher will either alter the image (with the copyright holders/photographers permission) to make you or your child unrecognisable or remove the image if the copyright holder/photographer withholds permission for alteration. A photographer with an enhanced disclosure certificate from the CRB will be in attendance throughout some courses. Any images taken will be made available for parents to view and purchase. Additionally P.A.S.S. may use the images for advertising and publicity purposes and display them on the web site.

Match results
In accordance with FA guidelines no match results shall be published for any U8s team.

Links to other websites
This website includes links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked web site(s). We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by these terms and conditions. You should exercise caution and look at the privacy statement and the terms and conditions to the website in question.

Data controller and contact
The data controller responsible for our website is Lee Honeywood. Professional Active Soccer Schools Limited registered address is 12 Station Court, Station Approach, Wickford SS11 7AT. Company registration number 04659848. We are registered at The Information Commissioner’s Office. Our Data Protection Registration Number is Z3270021. If you have any questions about this privacy policy or our treatment of your personal data, contact Lee Honeywood at 1 Brook Hill, Little Waltham, Essex CM3 3LN, telephone 01245 353222 or email  team-pass@live.co.uk 

Privacy
We care about providing you with tools and information to manage and protect your online privacy. We have developed this privacy policy to inform you about what information this web site collects, who may receive that information, what we may do with the information, and how long we keep it. While we have made every attempt to make this policy as clear as possible, if you have any further questions about it, feel free to contact us. We may collect, store and use the following kinds of personal data:
(a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views)
(b) Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including course bookings)
(c) Information that you provide to us for the purpose of registering with us (including requesting additional information, requesting a brochure or other publicity materials)
(d) Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters
(e) Any other information that you choose to send to us

Cookies
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may use both "session" cookies and "persistent" cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognise you when you visit. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html Our advertisers/payment services providers may also send you cookies. Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

Using your personal data
Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:
(a) administer the website
(b) improve your browsing experience by personalising the website
(c) enable your use of the services available on the website
(d) send to you goods purchased via the website, and supply to you services purchased via the website
(g) send you email notifications which you have specifically requested
(h) deal with enquiries and complaints made by or about you relating to the website
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

Financial Transactions and Information
All our website financial transactions are handled through our payment services provider, Paypal. You should only provide your personal information to Paypal after reviewing the Paypal privacy policy (available at www.paypal.com). We will share information with Paypal only to the extent necessary for the purposes of processing payments you make via our website or by telephone. Where you provide financial information in the form of credit/debit card details over the telephone or by post directly to us to pay for any goods or services, we enter that information into the Paypal Virtual Terminal facility. Once these transactions have been processed we do not store your financial details by electronic or any other other method nor do we share customer details with any 3rd parties.

Disclosures
We may disclose information about you to any of our employees, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy. In addition, we may disclose information about you:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
Except as provided in this privacy policy, we will not provide your information to third parties.

Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password and firewall protected) servers. All electronic transactions you make to or receive from us will be encrypted. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential. We will not ask you for your password.

Policy amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.

Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at 10.00). You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)